INTERACTION-LAYER SECURITY
Secure and control every customer interaction.
Protect customer-shared content before it reaches agents, workflows, or downstream systems.
SecureOne helps organizations securely receive, inspect, govern, and deliver customer content across digital interactions, uploads, messaging, voice, APIs, and workflow-driven experiences.
OPEN CHANNEL CONTENT RISK
Customer content is an open path into enterprise operations.
Contact centers are open by design, receiving files, images, screenshots, and documents from unknown and untrusted sources every day.
$10.22M
Average cost of a U.S. data breach.
$1.64M
Average ransomware recovery cost.
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1.56B
Known malware samples in circulation.
250+ Days
Average time to identify and contain a breach.
EXTERNAL CONTENT INSPECTION
Inspect content before it reaches agents.
SecureOne scans customer-shared files inside the interaction flow, blocks or quarantines unsafe content, and delivers clean content back into the customer experience channel.
Malware Scanning
Scans customer-shared files for viruses, malware, and malicious payloads before agent delivery.
Unsafe Content Detection
Identifies NSFW or inappropriate image content before it reaches agents.
Quarantine & Blocking
Separates malicious or policy-violating content from the interaction flow.
Clean Content Delivery
Delivers scanned, approved content back into the existing customer interaction stream.